CAREERS

This position is based in the town of Strathmore at our main office.

Monday – Friday, with occasional after-hours work.

Key Accountabilities

Reporting to the Information Systems Supervisor, and part of the Administration department, our ideal candidate for the role of Billing and Process Specialist will have the following responsibilities.

Primary Duties:

• Assist clients with contracts, WID processes, and procedures relating to Irrigation matters.
• Create billings for various contracts, assessments, and services from the district.
• Complete reconciliations as needed for water matters balancing at the start of each month
• Review all reconciliations relating to agreements, leases and contracts completed by other departments.
• Maintain detailed records for contracts and agreements relating to expiry dates and annual rate changes.
• Communicate with the local elections officer to identify board nomination packages/election procedures.
• Understand payment processing and issuing receipts.
• Prepare all documentation for Enforcement including communication with management, lawyers, Court of Kings Bench, and client.
• Organize all required advertising for Administrative Team to process and send to newspaper and other notice boards as required (website, social media, email).
• Communicate regularly with internal departments, Land, Operations, Planning, Information Systems, and external parties (AIDA, Irrigation Secretariat and others as needed) regarding water matters.
• After each Board meeting, provide information to administrative teams on letters, invoices, or receipts to be completed and review all documents.
• Comply with and administer company office policies and procedures.

Additional Responsibilities:

• Understanding of the GIS system and how it applies to the water and administration teams.
• Additional administrative duties as required.

Key Skills:

• MS Office Suite of products especially, Excel, Word, and Power Point.
• File maintenance procedures.
• Process execution and development.
• Critical Thinking/Problem Solving
• Accounts Receivable and Account Reconciliation processes.
• Data Analysis, Geospatial Information System (GIS) analysis

What you’ll bring to this role:

• Relevant post-secondary education or equivalent of education and experience.
• 3+ Years of customer service experience from a previous role would be an asset.
• Ability to review, understand and communicate based on information from Legislation (Irrigation Districts Act, Water Act, Local Authorities Elections act), company Bylaws and Policies.
• Experience from a legal environment would be an asset.
• Data Analysis and Research abilities.
• An understanding of Legal Land Descriptions, file coordination and administration.
• Strong Organizational skills, with the ability to effectively prioritize tasks.
• You are approachable, a team player and possess a positive, “customer first” attitude.
• You will have high attention to detail with strong administrative and organizational skills.
• Excellent verbal and written communication skills
• Tech savvy and a power user of software including M365 and the ability to learn new programs and processes.
• Ability to adjust to heavy periods of workload, and change focus as needed in an open office environment with competing priorities
• Ability to be inclusive, collaborative, and respect cultural diversity.

Job Type: Full-time

Please quote BPS2025 on your resume.